Everything you need to know
Can we use our own carriers or use our own Fedex or Canada Post accounts to ship the order we have placed?
I am afraid at this time due to our systems integration with these carriers we are unable to offer this service
Customs and Import Duties
Please note your order may be subject to Retail Sales Tax, import duties and/or taxes, These may be applied by your country when your package reaches your country.
BatteryOne.CA ships your package duties and taxes unpaid, We do not collect the sales tax, duties and/or taxes and we cannot say what your particular charges may be. If you do incur these additional charges, they must be rendered in order for your package to clear customs.
For more information regarding your particular countrys custom policies, please contact your local customs office.
ACCEPTANCE OF INCORRECT ADDRESSING ORDER POLICY
A confirmation email is sent to you as the purchaser once your order is placed. I agree to check that the address details provided on this email are correct within 30 Minutes of placing the order and to notify us of any errors. Once this time has elapsed we will consider your order is placed and that your address details have been entered on our system correctly. You agree that should an incorrect address be entered and the shipment is returned by the selected carrier then the cost of the shipment and also the return cost charged by the selected carrier will be covered by you as the purchaser and you agree that should this happen it can be deducted from any refund that may be due if I decide to cancel the the order or place the order to be shipped again. Please note that this will apply even if your order was placed via Paypal Express Checkout, it is your responsibility to confirm that the address is correct from all mediums including orders placed over the telephone.
Please note that there are many types of batteries, and we do not guarantee that all batteries will be shipped from Canada (some products are shipped from overseas warehouses). Under normal circumstances, it will be delivered to you about 3 weeks after delivery. Thank you for your understanding and support.
The brand names/trademarks/trade names specified are registered properties of their respective owners and our batteries are designed to be generic replacements for the original product.
Also:- All product names, logos, and brands are property of their respective owners. All company, product and service names used in this website are for identification purposes only. Use of these names, logos, and brands does not imply endorsement.